ClearContact is for parents who need to pass on essential parenting information without direct contact.

It can help when communication is high conflict, limited or simply too stressful.

We keep communication factual, neutral and focused on the children.

Messages are submitted through our secure form.

We identify the essential parenting information and send it to the other parent in a clear, neutral message.

The other parent does not need to sign up or use ClearContact to receive your message.

If they respond through ClearContact, their reply is reviewed too, so only the relevant information is passed back to you.

WhatsApp, email and parenting apps deliver messages exactly as they are written.

ClearContact is different. When messages are sent through us, only the relevant parenting information is passed on. Accusations, blame, personal comments and unnecessary detail are not included.

Parent:
What time do I collect Jane from dance class on Tuesday? Last time I sat there for 30 mins. You love wasting my time and knew I had to be somewhere after. You do these things on purpose.

ClearContact:
What time is Jane to be collected from dance class on Tuesday?

You get the information you need — without the rest.

We do not offer legal advice, mediation or counselling.

We do not deliver abusive, threatening or irrelevant messages.

Only essential, factual parenting information is relayed.

Messages cost €10 .

There are no subscriptions or monthly fees — you only pay when you use us.

This is the same average cost as the parenting apps.

IIn our experience, the volume of messages often reduces significantly, as parents quickly learn that only relevant, factual information will be passed on.
This removes the incentive for lengthy messages, accusations or conflict.

€10 covers the complete service of individual reviewing, editing and securely delivering a message.

This is the same average cost as the parenting apps.

It also contributes towards SMS delivery charges, payment processing fees, website and tech costs, secure systems and administration needed to operate the service.

There are no subscriptions or monthly fees — you only pay when you use.

In our experience, the volume of messages often reduces significantly, as parents quickly learn that only relevant, factual information will be passed on.
This removes the incentive for lengthy messages, accusations or conflict.

Yes.

Once your message has been processed and sent, you’ll receive a confirmation email that it has been delivered via SMS text.

If the other parent wishes to respond, they can submit their own message through ClearContact.

Their response is reviewed in exactly the same way, and only the relevant parenting information is passed back to you.

They don't need an account or subscription — they simply pay for their own message.

ClearContact is for essential parenting communication only.

This includes matters such as education, medical appointments, dental, extracurricular activities, childcare and expenses.

All messages are reviewed and delivered in a clear, neutral and factual format.

Messages must relate to the care, welfare or practical arrangements of your child.

Do not upload any sensitive data or documents.

We aim to process all messages as quickly as possible, with most being sent on the same day during operating hours.

No.

ClearContact is designed for routine parenting communication and not suitable for urgent situations.

Please contact the relevant emergency service should you need urgent assistance.

SMS delivery: ClearContact uses a third-party provider to transmit messages.

You will receive an email when your message has been successfully delivered.

Delivery may be affected by factors outside ClearContact's control (change of number or blocking etc) so cannot guarantee delivery in those circumstances.

Where delivery is reported as unsuccessful, or delivery cannot be confirmed within 24 hours, the customer will be notified.